Tikgo - Professional tiktok shop order management software

TikGo – Tiktok shop order management software helps shop owners solve difficulties and problems in order management (missed orders, “lost customers, lots of inventory, product management difficult,...). With a wealth of smart features to support business operations on an efficient tiktok shop platform. TikGo promises to be a product that supports sales and optimally manages orders, bringing in huge “revenue in the shortest time. Let's learn in detail the features of effective tools to support business on tiktok shop in the article below!.

I. Main features of Tiktok  shop order management software - Tikgo

TikGo was born with the purpose of solving difficulties in order management and making sales more convenient. With superior features, shop owners will no longer worry about single loss, loss of customer information, product management,...

 Main Features tiktok shop order management software

1. Order management

Order management on TikTok Shop is a key feature of the TikGo section. A management tool developed by the TikGo team. The order management feature on TikGo software's tiktok shop will help sellers manage multiple orders from multiple shops at the same time. Instead of logging into 10 tiktok accounts to manage 10 shops. Then with TikGo you can completely track orders from 10 shops on the application. 

TikGo's order management features specifically include:

– Unpaid orders (orders placed but not paid)

– Order waiting for confirmation (order waiting for shop to confirm so shipper can pick up the goods)

– Picking orders (in line waiting to be delivered to the shipping unit)

 – Order in delivery (shipper order taken)

–Order shipped (Order in process of shipping to customer)

– Order completed

– Order canceled

Order management Tikgo

When sellers need to see the details of which shop to sell from, or the specific information of the order, TikGo also collects all:

– Order ID (order ID placed)

– Name of the shop selling the product

– Order status

– Customer information for each application

– Total amount of payment and type of payment

– Delivery (standard/fast/super fast if available)

– Tasks (tasks for sellers to manage orders manually in case of errors, errors, or other special errors)

2. Product management

TikGo - supports effective tiktok shop product management to help businesses focus on product management, warehouse management, and quickly add and delete products.

Product Managerment Tikgo

- Tiktok shop product management: Products sold on tiktokshop are managed in the Product Management section. The software's features allow you to quickly upload and synchronize one or more products to other shops.

- Warehouse management: Integrated tiktokshop product management features for users of effective warehouse management tools. The number of products in stock will be updated exactly every second. Based on this feature, shop owners can come up with an import plan and control the actual quantity of goods in the most detail. Warehouse control problem will no longer be “nightmare” with shop owner.

- Add new products to your warehouse: Adding new products will be done directly on TikGo software. Not only 1 shop can add new products. If you are opening 10 tiktokshops, all 10 shops have new products you just added with just a few simple steps.

The tiktokshop product management feature on TikGo also allows sellers to track the status of products including:

  • Active products (products for sale)

  • Product under review (product waiting for Tiktok to approve)

  • Deactivated product

  • Suspended products

  • Draft products

  • The product is frozen

  • Deleted products (deleted products on tiktokshop)

3. Customer management

TikGo - TikTok Shop Customer Management software was developed to support business on TikTok. TikGo's customer management feature is one of the features highly appreciated for its professional and simplified Product Suspension. 

Customer management

TikGo supports the feature of classifying customers who have been making purchases into groups based on similar characteristics. With this method, shop owners can exploit and hold more data about customers to make their business more efficient: 

  • Manage detailed information and customer data: Full name, Phone number, Address, Customer classification, Action.

  • Easily add new and update customer information

  • Easily search and sort customer lists by name or buyUID.

  • Customer management features by group and customer type

4. Convert customer information

As mentioned above, TikGo has the feature to convert customer information to tiktokshop. This is also a feature that is considered a new “" with little software to meet. Especially with TikTok's policy that shop owners cannot obtain customer information, using TikGo will be the top choice. 

Based on the order list, the TikGo system will retrieve customer phone number information from orders awaiting confirmation. When the shop owner confirms the application on the system, TikGo will automatically convert that customer information. Shop owners can rely on this data to carry out upssale and telesale programs to bring in high revenue. 

5. Staff management

TikGo's employee management feature helps shop owners ensure highly efficient business processes. At the same time, this feature also helps management shop owners evaluate employees easily.

 Staff management

With employee management, Tikgo supports sellers on Tiktok:

Decentralize management to employees easily: With Tikgo, you can manage orders for hundreds of shops. Your subordinates can also do this if authorized by you. Instead of having to give employees 10-100 tiktok accounts to manage tiktokshop. Now, you just need to create a single account on TikGo so employees can manage orders from shops with you. Employees can exercise application confirmation rights, warehouse management, and many other features on this app.

Control employee activities quickly: The activities of each employee on the system are saved. Therefore, you can control their daily operations and activities as easily and quickly as possible.

6. Data statistics

Tiktok has a sales performance measurement tool for each tiktokshop. However, most sellers to optimize profits do business in many shops. Such data statistics need a third integrated tool. And TikGo – tiktokshop order management software will be the top choice.

Data statistics

With this feature, TikGo will help businesses/shop owners:

– The most detailed statistics on revenue of one to hundreds of shops. Returned revenue will be divided according to order status, specifically: 

  • Unpaid applications

  • Pending order confirmed

  • Number of orders waiting to be shipped to pick up

  • The number of orders in transit

  • Number of successful delivery applications

  • Number of completed applications – Total revenue received

  • Cancelled application number

– Based on overall analysis data, the TikGo system will provide analysis on the rankings of best-selling products. Shop owners can rely on that data to balance imports. At the same time, it also helps come up with more effective marketing and sales strategies in the near future.

II. Quote for Tiktok Shop order management software - Tikgo

TikGo software – effective TikTok Shop order management solution. The TikGo ecosystem brings you the smartest and most superior tiktok shop product management tool. 

TikGo provides different service packages to the market, suitable for each customer's needs and sales scale. With only about 330,000 VND/month, more than 10,000 VND/day, you can immediately have convenient sales management support software on TikTok Shop. Helps save up to 70% of management time so you can relax.

The TikGo software price list includes detailed operations, calculated month by month including 3 main packages: BASIC, PRO, BUSINESS. 

Price List

Conclusion

Thus, in the above article, we have shared detailed information about the effective tiktok shop order management software feature TikGo. Hopefully the information above will help you in optimizing and operating tiktokshop. Wishing you success! 

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